It started three months ago, at the end of February 2013, when I had a question that the Avira website could not answer. I called the 800 number listed for the USA and was directed to Contronex, Inc. where a gentleman named Beat Kramer answered my call. It was nice to get a live voice and my experience continued to escalate very positively from that point forward.

I am a small business owner who helps small companies and small nonprofit organizations, as well as individuals; maintain their computer systems, buy new equipment, office installs etc. The majority of my work is a via remote access and after years of trying the various competitors to Avira (Norton, McAfee, Avast) finally concluded that Avira was the best overall antivirus company, especially for those computers running with little memory and old operating systems. Since 2010 I have been offering the Avira products to my clients.

Discovering Beat Kramer with Contronex, Inc. has made my job much easier as well as reduced my overall fees in purchasing Avira. Since I pass the majority of the distributor savings to my clients I am always looking for the best alternatives for the price. Beat is always very responsive, listens to my needs, create suggestions and other alternatives I hadn’t thought of, is very pleasant and extremely prompt and accurate and everything he does. As we all know the impression of a company is only as good as the person you are interacting with, and in my opinion Beat Kramer exemplifies perfection. I know that Avira is working on a distributor interface which will make it even easier to purchase products in the future but since he is so responsive this has not been an issue where you need to purchase the license key in advance for your clients where you will be installing the Avira product.

In summary, if you need an antivirus solution there is no choice except to go with Avira and if you are going to resell their products there is no choice except to go with Beat Kramer at Contronex, Inc.