We take pride in providing superior product support
As the Certified Distribution Partner for Avira Business Products, Contronex does support customers that have purchased Avira Corporate Products through Contronex or one of its authorized Resellers ONLY. ENDUSERS that need support for Avira Free Antivirus or any consumer product (Avira Antivirus Premium or Avira Internet Security) must contact Avira directly. Please find the support options for consumer products here: Avira Consumer Support. To contact Avira customer service about your online transaction or other questions please call: (800) 403-7019
Avira Corporate Security Support
Expert support from experts Based on fast, direct communication, Avira Professional Security Support supports businesses in the event of a security-related problem. A specially trained team of experienced Avira experts is available for this task. They provide individual advice for users in every conceivable situation in an atmosphere of partnership and with a high degree of professional expertise.
Corporate Avira Basic Support (included)
Professional support and various tips from the specially trained Avira experts make installation and configuration of your Avira solution child’s play. As an Avira customer, this special service offer is available to you free of charge and can be used for product enquiries during the first 14 days after purchasing the product. Please email all your support inquiries to firstname.lastname@example.org
Corporate Avira Priority Support (optional)
Contronex experts answer your questions on the Avira solutions used and provide you with practical support and advice wherever necessary. With the Contronex Priority Support you can contact us during normal business hours by phone and email and be sure that a sudden problem is solved quickly and professionally.
Corporate Avira Diamond Support (optional)
Via a special contact address you have a highly qualified security expert at your side around the clock – also at the weekend (24/7). In addition to preferential processing of enquiries, you have exclusive access to the advantages of the Avira support portal.
Please check in the usecure help center: https://help.usecure.io/en/